Download the Telx Resource Guide 1.55 Mb
Telx is committed to providing superior customer support. To help get your inquiries and issues resolved as quickly and efficiently as possible please see the contact information provided below. Once you have chosen which contact best fits your support needs, please provide as much information as possible.
Telx Technical Support
Emergency inquiries or issues please call 1.888.TELXTECH (1.888.835.9832) or e-mail:
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.
In your email please provide the Telx facility location you experiencing technical issues, as well as referencing the case number.
Click here to learn more about technical support options.
Customer Service Support
Need assistance with any of the below topics?
If so please email
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.
- Requesting Access to a Telx Facility
- Certificate of Insurance Inquiries
- Requesting a Log-in to the Telx Customer Order Portal
- Would like to Update your Company's Information
In your email please provide us with as much information as possible
Legal Support
If you need to download a copy of Telx's Uniform Sales and Use Certificate click here
Billing
Need assistance with any of the below topics, or other billing related inquiries? If so please
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- Invoice Inquiries
- Departmental Changes (billing address change, contact person change, bank information, etc)
In your email please provide us with as much information as possible, invoice number, contact information, etc.
To view our new service disconnection/cancellation policy click here.
Marketing
To learn more about joint press releases, co-hosted events, being highlighted in our newsletter, our Customer Business Exchange, becoming a partner or any other opportunities please email
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.
Corporate Headquarters Information
Telx
1 State Street
21st Floor
New York, NY 10004
Main Line: (212) 480-3300
Fax: (212) 480-8384
